Vocabulary practice: CRM


Here’s an extract from a very interesting text, which was taken from http://aviation.org.

Although its topic concerns aviation, it can be used to enhance your vocabulary, regardless of your professional area.

Match the underlined words/ expressions in the text with words/ expressions with similar meanings from the list below:

accidental – birth – it still has to get much better – long – makes this idea clear – mentioned – recognize – unexpected events – upsetting – when it started – with commitment

“Cockpit Concepts: November 20, 2010

Position Report: CRM.

Now called Crew Resource Management, it was Cockpit Resource Management at the outset. For today, let’s concentrate on the original concept and how well the cockpit team functions.

First, we must acknowledge a great deal of progress in team performance since the advent of CRM. To a large degree, pilots acknowledge the possibility of human error and the authoritarian captain has largely given way to a team leader who utilizes the capable human resource alongside. However, after reading current incident and accident reports it becomes apparent that there is a great deal of room for improvement in task performance and team discipline. As stated here in the past, the M in CRM needs far more emphasis.

Just this week NASA’s Flight Cognition Laboratory released a report1 on airline flight deviations that drives home this point. In discussing adherence to procedures the authors note:

“By far the most common deviations were failure to properly configure systems, poor planning for contingencies, poor coordination between the pilots, and problematic use of the FMS. Most of these deviations appeared to be inadvertent and can properly be described as errors.”

One report conclusion stands out:

“Only 18% of deviations—even those that were clearly errors—were trapped (caught and corrected) or even discussed, a disquieting finding.”

Perhaps it’s not fair to select only a phrase or two from a lengthy, data intensive report, so let me encourage all to read it and form conclusions with respect their own flight practices. There is a wealth of information in this report that can benefit every DO, SO and Training officer and, as Norm Komich would emphasize, these managers need to collaborate in earnest. Plus, at the cockpit level, every pilot can examine the findings for comparison to his or her own performance. Many of the decision making and discipline issues apply to the single pilot as well as the air transport crews studied.

–Bob Jenney (rmj@aviation.org)
1Key Dismukes and Ben Berman, Checklists and Monitoring in the Cockpit: Why Crucial defenses Sometimes Fail, NASA/TM—2010-216396.
Go to http://human-factors.arc.nasa.gov/ihs/flightcognition for this and other reports on aviation human factors.”

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